AOL Instant Messenger User Name:  MapProSupport

WebEx
MapPro is pleased to announce the rollout of a new way to provide support to our users.  With WebEx, MapPro's trained support team can show use a powerful internet-based web meeting client to show you step by step how to get your software installed, update your license, show you how to use all the advanced features in MapPro, and can solve even the most complex tech support problems.

How to use WebEx support:

1) Contact our Support Team by phone, e-mail, or AOL instant message.  Our Support Team will provide you with a client access number and a link to the WebEx login website.

2) After entering your information, Internet Explorer may ask you to install an ActiveX application.  You will need to allow this installation to use WebEx support.

3) After you are logged in, you can chat with our Support Team and we may request access to your computer or grant you access to our computer.  That will allow us to answer your questions and solve your problems, showing you exactly step by step what you need to do.  It's never been easier to get your questions answered quickly!

AOL Instant Messenger
You can now reach our support team instantaneously through the use of AOL Instant Messenger.  If you have a quick question about a product function, need to make a change to your license, or need advanced support through WebEx, you can now send an instant message to our support team.  Add MapProSupport to your Buddy List today!
Download AIM here